Frequently Asked Questions

1) Will my email address will be used for SPAM?
Ans: We will not sell or rent your email address to another party.

2) Will this website sell secondary school exam papers?
Ans: We sell all primary school levels exam papers. For Sec level, we have Sec 1 and Sec 4 papers.

3) Will I be rewarded if I refer a friend to your website?
Ans: Though we do not have a tracking system to track your referrals, you can inform us via your contact-us page if you have referred your friends. We will do a manual tracking for all the purchases. We will then notify you via the email you provide us.  The referral fee rate is 50% of our sales. It is pretty rewarding!

4) Are the answers for the exam questions provided?
Ans: Answers are for all questions are provided except for compositions and listening comprehensions.

5) What is your satisfaction guarantee?
Ans: Yes. We provide 60 days satisfaction guarantee.

6) Can I request for a CD instead of download?
Ans: Yes. We will charge S$3.50 for handling fee if you ask for CD format.

Our products are downloadable from the Internet upon online payment though credit cards or Paypal.  However if you pay by direct transfer to our bank account in Singapore, we need to manually check your payment before sending you the download page. So, please give us 3 working days to do so. 

7) How can I ask a question?
Ans: Send us your question to support(at)exampapersexpert.com

8) What kind of payment methods do you accept?

a) We accept Paypal. Your purchase is protected by Paypal. You can trust us as we support safer shopping by accepting Paypal. Find out more by clicking on the safe shopping logo below.

b) If you do not have a credit card and you have a Singapore DBS/POSB Internet Banking account, you can open a Paypal account and topup using your DBS/POSB account. To learn more.